Find answers to common questions about creating, training, and troubleshooting your Tavus replicas.Documentation Index
Fetch the complete documentation index at: https://docs.tavus.io/llms.txt
Use this file to discover all available pages before exploring further.
Consent & Creation
Can I create a replica of someone else, or does it have to be me?
Can I create a replica of someone else, or does it have to be me?
If you’re using real training footage, you must provide a matching consent video from the person being recorded, and it must include the exact consent statement provided on our platform. You can also find this statement in our documentation.This ensures we have clear and verifiable permission to use their likeness.
Do I need to provide consent if the training video is AI-generated or created from an image?
Do I need to provide consent if the training video is AI-generated or created from an image?
No - consent is not required in these cases. If you’re using a synthetic (AI-generated) training video or creating a replica based on an image upload, a consent video is not needed.Consent is only required when you are using real training footage of a person.
Can I create a replica of a famous or deceased person? Do I need consent?
Can I create a replica of a famous or deceased person? Do I need consent?
Yes - you can create a replica of a famous or deceased person, including public figures. However, the training footage must be fully synthetic or AI-generated. Using real footage of these individuals is not permitted.In these cases, consent is not required, but users must adhere to our Terms of Service and assume full responsibility and liability for how the replica is created and used.\
Training & Errors
My replica errored - how can I understand why and what to do differently?
My replica errored - how can I understand why and what to do differently?
If your replica fails, it’s usually due to issues with the training footage or the image used. When this happens, you’ll receive an email with an error message explaining the issue, and you can also view it in the platform by hovering over the replica’s thumbnail.
We recommend reviewing the training guidelines to address the issue, and if you still have questions, you can reach out to support@tavus.io for help.
We recommend reviewing the training guidelines to address the issue, and if you still have questions, you can reach out to support@tavus.io for help.
My replica appears to be stuck in training - what should I do?
My replica appears to be stuck in training - what should I do?
In most cases, your replica isn’t actually stuck. Training typically takes 3–4 hours, and the progress bar may stay at the same percentage while a specific step is processing.
We recommend allowing the full training time to complete before reaching out to support.
We recommend allowing the full training time to complete before reaching out to support.
Credits & Billing
My replica errored - how do I get back my credit?
My replica errored - how do I get back my credit?
If your replica errors out before or during training, it won’t consume any of your credits.However, if you delete the replica immediately after the error occurs, our system may not have enough time to register it as a failed run. In that case, the credit might not be refunded correctly.\